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How Do I...
...See A Doctor/Nurse?
When you register at the practice you will be given a copy of the practice booklet and an appointment will be made for a new registration check. You may consult with any doctor in the practice by making an appointment at reception either in person or by telephone. Every effort will be made to give you a convenient appointment with the doctor of your choice, but if this is not possible, then the receptionist will suggest an alternative.
IF YOU ARE UNABLE TO KEEP YOUR APPOINTMENT, PLEASE INFORM US AS SOON AS POSSIBLE SO THAT ANOTHER PATIENT MAY BENEFIT FROM YOUR CANCELLATION - IF POSSIBLE PROVIDING 24 HOURS' NOTICE.
Normal Surgery Hours
Some am/pm appointments are pre-bookable four weeks in advance. Please ring after 10.30am.
URGENT - ON THE DAY APPOINTMENTS - RING BEFORE 9.30AM.
Afternoons
Requests for URGENT - ON THE DAY appointments are not accepted in the afternoons.
EMERGENCIES ONLY. Telephone 0844 477 3172.
Address: Longfield Medical Centre, Bentalls Shopping Centre, Colchester Road, Heybridge, CM9 4GD.
Extended Access
GPs and nurses provide extended access pre-bookable appointments. Hours of availablility - see notice board.
Heybridge Practice
Monday Monday 9.00am – 12.00pm, Tuesday 8.00am – 11.00am, Thursday 8.00 – 12.00pm, pre-bookable four weeks in advance. Telephone 0844 477 3172.
How Do I...
...Request A Home Visit(s)?
Home visits are at the discretion of the doctor. Please phone before 10.00am but do not ask the doctor to call unless the patient is genuinely too ill to come to the surgery. A temperature or a rash does not usually merit a home visit.
When the condition of the patient does require a home visit, please try to give details of the patient’s name, address, age and telephone number and reason for the visit. This information enables doctors to plan their calls and allows the most urgent cases to be visited soonest. We realise that most people make considerable effort to get to the surgery for which we are very grateful.
How Do I...
...Obtain Test Results?
Test results are dealt with by the GPs/Clinical Practitioners. Should action be required the patient will be contacted.